Frequently Asked Questions
Everything you need to know about your L.A. Girl favorites.
When will my order ship?
Orders are typically processed within 1-3 business days. Once shipped, you will receive a confirmation email with tracking information.
Do you offer international shipping?
Currently, we ship to the United States and select international territories. Shipping costs and delivery times vary depending on your location.
What is your return policy?
We accept returns on unopened and unused products within 30 days of purchase. For hygiene reasons, we cannot accept returns on cosmetics that have been opened.
Are L.A. Girl products cruelty-free?
Yes, we are a proud cruelty-free brand. We do not test our products or ingredients on animals.
How can I find the right concealer shade for my skin tone?
We recommend using our online shade finder tool or viewing our swatches on the product page. Our PRO.conceal range offers a wide variety of tones and color correctors to suit every complexion.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure checkout experience.